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PostPosted: Thu Jul 13, 2006 6:17 pm 
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Joined: Sat Jun 24, 2006 9:32 pm
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Is my May 2006 warranty on an Adventure transferable to a new owner?


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 Post subject: Transferable?
PostPosted: Fri Jul 14, 2006 10:19 am 
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Location: Oceanside, California
Transferable? We don't track by owner. Rather, we track by age (serial number) and issue. No problem.

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Matt Miller
Director of Parts and Accessory Sales
Hobie Cat USA


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PostPosted: Fri Jul 14, 2006 3:55 pm 
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Does "no problem" mean warranty transferrable? More specifically, if a second owner has a boat still under warranty will dealers honor the Hobie warranty?


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PostPosted: Fri Jul 14, 2006 3:57 pm 
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Will Hobie dealers honor a transfered warranty without adding a service charge?


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PostPosted: Fri Jul 14, 2006 5:02 pm 
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Joined: Sat Nov 12, 2005 10:46 pm
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Location: Escondido
This legalese can be pretty confusing, so let me give you an example of how it might work. Lets say, you sell the boat to StocktonDon. No problem for either of you, even though Don may not be a bonified person or even an illegal alien.

Now, if he sells it to his cat, it's still under warranty as long as the cat doesn't scratch off the serial # which contains the secret age code.

Furthermore, if the cat then trades it to a rat, the rat can still claim warranty service, since they don't track the owner (provided it can articulate the problem and it isn't something like excessive gnawing).

If the cat then eats the rat and the kayak escheats to the great State of California, Hobie will still honor any remaining warranty with no surcharge, service fee or transfer expense to you and me, the taxpayers.

So the warranty will remain in full effect: 1) throughout its term, 2) without additional costs or fees, 3) no matter who or what owns the boat. You really can't beat a warranty like that -- you can sell with confidence :!:


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 Post subject: Warranty
PostPosted: Sat Jul 15, 2006 12:19 pm 
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Location: Oceanside, California
Thanks Roadrunner!. That would be correct.

Please understand though that dealers are not Hobie Cat owned. We ask dealers to service the product, but Hobie Cat is the party that is responsible for the warranty. The warranty card also states that the product should be returned to the dealer from which it was purchased, so that is the best case. Wort case, we get an agreement from another dealer to handle the issue for us.

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Matt Miller
Director of Parts and Accessory Sales
Hobie Cat USA


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