Hobie Cat Forums

It is currently Fri Oct 31, 2014 10:18 am

All times are UTC - 8 hours [ DST ]




Post new topic Reply to topic  [ 10 posts ] 
Author Message
PostPosted: Mon Jul 30, 2012 12:02 pm 
Offline
Site Rank - Deck Hand

Joined: Mon Jul 30, 2012 11:39 am
Posts: 4
Hey everyone, I have a 2011 Odyssey and installed the Sidekick setup to help with stability on the bigger lakes I paddle.

Well somehow the last time I used the kit I lost one of the air fill plugs.

No problem (I thought) I'll just have my dealer order me a couple of them. He called back with the news that Hobie does not supply the plugs (the get the units from a "distributor") and the only way I could get one was to order the entire pontoon.... ???? What???

Has anyone else had to replace the plug and if so where did you find it?

From my measurements it appears to be 22-24mm fine thread. I am still searching the 'net to see if I can locate a replacement and if I do find one will post here.

I searched the forums and did not find anything on the plugs so I apologize if I missed it.

Thanks!


Top
 Profile  
 
PostPosted: Sun Aug 05, 2012 6:08 pm 
Offline
Site Rank - Captain

Joined: Sun Jul 31, 2011 9:39 am
Posts: 58
Did you check down at the hardware store ? There`s gotta be something that will fit in there.


Top
 Profile  
 
PostPosted: Sun Aug 05, 2012 10:08 pm 
Offline
Site Rank - Captain

Joined: Sat Sep 24, 2011 8:37 pm
Posts: 54
There's got to be the occasional popped AMA that gets returned. You would think someone would be able to find one somewhere for you. At least you have one to try to match it with something.


Top
 Profile  
 
PostPosted: Sun Aug 05, 2012 10:45 pm 
Offline
Site Rank - Captain

Joined: Sun Jul 31, 2011 9:39 am
Posts: 58
........or you could always just lean to one side. :?


Top
 Profile  
 
PostPosted: Mon Aug 20, 2012 11:22 am 
Offline
Site Rank - Deck Hand

Joined: Mon Jul 30, 2012 11:39 am
Posts: 4
oldyaker wrote:
........or you could always just lean to one side. :?

:lol:

Ahh there is the rub... Once I start to lean I go over. I have an inner ear problem that acts up at the worst times.

Still no luck... Irritates me a lot that Hobie will not stand behind a product they sell. To the point that the next 'yak I get will not be a Hobie. (I know it is a small thing but it is preventing me from going out on the big lake).

It (the plug) looks to be a 22-24mm and so far I have found nothing to fit.


Top
 Profile  
 
PostPosted: Mon Aug 20, 2012 11:27 am 
Offline
Site Admin

Joined: Tue May 27, 2003 12:44 pm
Posts: 9144
Location: Oceanside, California
We do "stand behind the product". We have just never had a request for a replacement cap at this point, so don't have that part in stock. We are sourcing them now and will have some in the future.

_________________
Matt Miller
Director of Parts and Accessory Sales
Hobie Cat USA


Top
 Profile  
 
PostPosted: Sat Jan 05, 2013 6:02 pm 
Offline
Site Rank - Deck Hand

Joined: Mon Jul 30, 2012 11:39 am
Posts: 4
Well it is the new year and to date I have not found a replacement plug. Thought I'd check back here to see if there had been any movement...


Top
 Profile  
 
PostPosted: Sat Jan 05, 2013 8:26 pm 
Offline
Site Rank - Admiral

Joined: Wed May 26, 2010 5:34 am
Posts: 256
As a very last resort you might try locating one of those cheap sleeper air matresses. Some have a valve that looks very similar to to the sidekicks. I would hit a couple thrift stores in your area, you might get lucky. Very disappointing that Hobie doesn't make this part available to customers.

_________________
Southwest Hobie Island Club
http://www.facebook.com/southwesthic
Image


Top
 Profile  
 
PostPosted: Fri Jun 07, 2013 6:07 am 
Offline
Site Rank - Deck Hand

Joined: Mon Jul 30, 2012 11:39 am
Posts: 4
:D

Hats off to Hobie and especially to mmiller as he kept in touch and, through him, Hobie has sourced the plugs. I now have a new pair giving me a spare all at a very reasonable price. Looking to get my wife her own 'yak and, yes, it will be a Hobie after all. Lake MI here I come!

Thanks again Matt!

Rob


Top
 Profile  
 
PostPosted: Fri Jun 07, 2013 6:20 am 
Offline
Site Rank - Admiral

Joined: Wed May 26, 2010 5:34 am
Posts: 256
Customer service, it's why we buy Hobies. 8)


tyr wrote:
:D

Hats off to Hobie and especially to mmiller as he kept in touch and, through him, Hobie has sourced the plugs. I now have a new pair giving me a spare all at a very reasonable price. Looking to get my wife her own 'yak and, yes, it will be a Hobie after all. Lake MI here I come!

Thanks again Matt!

Rob

_________________
Southwest Hobie Island Club
http://www.facebook.com/southwesthic
Image


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 10 posts ] 

All times are UTC - 8 hours [ DST ]


Who is online

Users browsing this forum: Exabot [Bot], Google [Bot], Majestic-12 [Bot], Yahoo [Bot] and 5 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group