1. Once we get the mast stepped, we dont really know how to get it all the way up, becouse myself and my dad tried to lift it into position and we couldnt.
Hmmm, what is the limiting factor? Or what is it that keeps ou from lifting it up the last bit? Are the shrouds to short?
Here is a different question - do you know what a step link is - and how it is used?
2. We tried to lift the mast using the main halyard (my dads friend's bright idea)..and they broke one of the cleats off of the mast (currently fixing that).
The brocken cleat gives me a weird suspicion... Are you trying to step the mast vertical next to the boat and than lift it in the vertical position to its place in the mast base? Do not try that ever! There is a good chance you will hurt yourself several bystanders at least one car and the mast when it comes down.
3.This problem is solved rite now....the jib was short of 2 - 3ft to the bow wires (Sunsail did not give us the jib halyard...common mistake).
Not sure what the length of the jib has to do with the mast stepping problem? The length of three wires (forestay, two shrouds) is critical for the mast stepping. The jib might become an issue once the mast is up.
We tried another way: mast down, turn the hobie on its side on the beach, one person holds the mast in the same line as the mast step, and the other person attaches the shrouds, once the mast is securely in place, we turn it right side up. would this work good?
Yes ... not the easiest way but that would work as well. Especially if you do not have a step link.
Patrick