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 Post subject: anyone know this store
PostPosted: Mon Jul 09, 2012 3:28 am 
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Site Rank - Deck Hand

Joined: Mon Aug 09, 2010 12:10 am
Posts: 10
Hello sailers,
I bought a Jib for my getaway from PEAKSAILS . com
http://www.peaksails.com/hobie-getaway-j2c-jib-colors/
the purchase was 7 weeks ago and since then didnot hear from them I tried to call no answer every time I call.
I paid for the jib + shipping and didnot get the item yet. what can I do ?
regards,
Abdulla


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PostPosted: Mon Jul 09, 2012 4:53 am 
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Site Rank - Old Salt

Joined: Wed Aug 18, 2010 8:15 am
Posts: 500
Location: Saint John, NB Canada sailing on Washademoak Lake
Did you pay by credit card? If so, call your credit card company to get a refund.

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Marc...
1978 Hobie 16 Keoke, sail# 36 84
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PostPosted: Wed Jul 11, 2012 3:49 pm 
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Site Rank - Deck Hand

Joined: Mon Aug 09, 2010 12:10 am
Posts: 10
yes I paid by visa :(
I think now they are out of business. no feedback from them at all.
no answer for the last 8 weeks.


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PostPosted: Wed Jul 11, 2012 4:55 pm 
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Site Rank - Old Salt

Joined: Wed Aug 18, 2010 8:15 am
Posts: 500
Location: Saint John, NB Canada sailing on Washademoak Lake
You should be all set, just call Visa to dispute the transaction.

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Marc...
1978 Hobie 16 Keoke, sail# 36 84
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PostPosted: Wed Jul 11, 2012 11:55 pm 
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Site Rank - Deck Hand

Joined: Mon Aug 09, 2010 12:10 am
Posts: 10
thanks to google!
I typed peak sail review, people said its a bad business! never do business with them and I will cancel my Visa and hope they will refund me.


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PostPosted: Thu Jul 12, 2012 10:00 am 
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Site Rank - Old Salt

Joined: Wed Aug 18, 2010 8:15 am
Posts: 500
Location: Saint John, NB Canada sailing on Washademoak Lake
You don't need to cancel your Visa, just call them to dispute the transaction because you never received the merchandised paid for.
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source: http://www.creditcards.com/credit-card-news/dispute-credit-card-product-merchant-1282.php

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Marc...
1978 Hobie 16 Keoke, sail# 36 84
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