My brand new Getaway, after the first sail, revealed the sail luff tape cut on the left side for about one foot from the top, revealing the luff rope. This after just one hoisting! The sail and mast are getting replaced, and the dealer has said this is a known problem that has occurred before. While I found some roughness in the mast, it doesn't seem enough to cause this. I am very concerned that this doesn't happen again. Is there a chance the sail tape was not properly sewn at the top? Any idea what happened here? Anyone else had this problem?
What will ensure this doesn't happen again?