What I understand has happened is a chatter mark (caused during extruding), inside the aluminum extrusion luff track, has caused some tears in Getaway sails this summer. This is the first time in all my years doing parts and warranty at the factory of hearing about this one, so no... never happened before... not like this.
What is more common is a burr in the luff track opening where we machine the track open and perhaps leave a sharp edge the sail can catch on. That doesn't happen very often and can be caught by the delivering dealer. A touch of fine sand paper fixes it.
What happened this time is a line of burrs all along the inside of the track and unseen by the machinist building the mast. This seems to be limited to a short section of the extrusion run on Getaways. We have found a handful. Now that the factory is aware, there should be no further concern.
_________________ Matt Miller Former - Director of Parts and Accessory Sales Warranty and Technical Support Hobie Cat USA (Retired 11/7/2022)
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