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 Post subject: Cracked Mast Base?
PostPosted: Mon Jun 19, 2006 4:59 pm 
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Site Rank - Deck Hand

Joined: Mon Jun 19, 2006 4:24 pm
Posts: 6
First time out with new Wave on Sunday with great wind. All went well until end of day when de-masting. While having difficulty removing mast pin, noticed that the mast base was cracked at the side.

What could have caused this? Can't imagine it is normal wear and tear (first time boat was used)?


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 Post subject:
PostPosted: Tue Jun 20, 2006 3:50 pm 
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Site Rank - Old Salt

Joined: Sat Jul 02, 2005 9:47 pm
Posts: 614
Location: San Diego
When de-rigging, the mast must be kept in line with the boat. If it was lowered with the mast rotated sideways, the pressure on the pin could damage the cast aluminum base. Not to worry, it can be replaced with a couple of rivets. Show it to your dealer and the repair should only take a few minutes. Call ahead and make sure that the dealer has the part as it is not a common one to break.

By the way, de-masting is when your mast comes down while sailing, usually when a wire fails. De-rigging is when you are taking the boat apart.


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 Post subject:
PostPosted: Fri Jun 23, 2006 7:16 am 
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Site Rank - Deck Hand

Joined: Mon Jun 19, 2006 4:24 pm
Posts: 6
Thanks for the reply. You are correct, it was during de-rigging that I noticed the problem. Is this something that is typically covered under Hobie's warranty?


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 Post subject: Warranty?
PostPosted: Fri Jun 23, 2006 9:37 am 
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Joined: Tue May 27, 2003 12:44 pm
Posts: 15021
Location: Oceanside, California
This would not be covered by warranty as it is not a failure of the product to perform as designed. The mast must be kept straight when lowering. Allowing it to rotate places a considerable load on the casting.

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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 Post subject:
PostPosted: Fri Jun 23, 2006 11:14 am 
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Joined: Mon Jun 19, 2006 4:24 pm
Posts: 6
The mast was kept straight while lowering, it was suggested as a possibility by another contributor. What else might cause such a problem? Can't think of anything unusual that happened. Have you seen the problem before?


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 Post subject: Before
PostPosted: Fri Jun 23, 2006 2:29 pm 
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Joined: Tue May 27, 2003 12:44 pm
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Location: Oceanside, California
Not without the mast coming out of position when lowering. I am certainly willing to look at the part for you. If it is defective in some way, we can replace it. If the mast rotated a bit, I would find some marks where the base opening contacted the threaded post. That can cause the mast base to try and pry off the ball and possibly crack it at the pin hole.

_________________
Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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 Post subject:
PostPosted: Fri Jun 23, 2006 4:40 pm 
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Joined: Mon Jun 19, 2006 4:24 pm
Posts: 6
Thanks, can I email you a pic?


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 Post subject: email
PostPosted: Sun Jun 25, 2006 10:15 am 
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Joined: Tue May 27, 2003 12:44 pm
Posts: 15021
Location: Oceanside, California
Just emailed you.

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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 Post subject:
PostPosted: Mon Jun 26, 2006 8:29 am 
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Site Rank - Deck Hand

Joined: Mon Jun 19, 2006 4:24 pm
Posts: 6
Hi, never got the email. Thanks!


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 Post subject: email
PostPosted: Mon Jun 26, 2006 8:34 am 
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Site Admin

Joined: Tue May 27, 2003 12:44 pm
Posts: 15021
Location: Oceanside, California
I used the email link on your user profile. Try mine...

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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 Post subject:
PostPosted: Mon Jun 26, 2006 11:55 am 
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Site Rank - Deck Hand

Joined: Mon Jun 19, 2006 4:24 pm
Posts: 6
Your email address is not listed on your profile. Option to show must be turned off.
Thanks


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 Post subject: email
PostPosted: Mon Jun 26, 2006 3:50 pm 
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Site Admin

Joined: Tue May 27, 2003 12:44 pm
Posts: 15021
Location: Oceanside, California
Sorry...

mmiller "at" hobieco.com

You know the @ replaces the "at" right? Best not to list an email address in forums as search engins pick them up for use in junk lists I hear.

_________________
Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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 Post subject:
PostPosted: Sun Jul 16, 2006 5:41 pm 
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Site Rank - Deck Hand

Joined: Wed Jul 23, 2003 10:07 pm
Posts: 20
Location: Seattle
I just did the same thing when I stepped my mast with the sail up. The sail had come out of the luff track at the top after I flipped the boat in 25knots. I must have had the mast turned just enough to pry the step right out I didn't even feel any resistance at all. I should have turned the boat over on the beach to fix the sail. Do you think I'll have to re drill the holes to a larger size they are some what distorted now on the crossbar?
Mark


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 Post subject: Mast Base
PostPosted: Mon Jul 17, 2006 4:47 pm 
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Joined: Tue May 27, 2003 12:44 pm
Posts: 15021
Location: Oceanside, California
Larger size? for the pin? The pin diameter would be a problem. Best to replace the base or find a way to use it as is. You really only need to place the base cup on the ball. If you keep forward load on it, it won't come off when stepping. Once up, you don't need the pin.

_________________
Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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 Post subject:
PostPosted: Wed Jul 19, 2006 9:01 pm 
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Site Rank - Deck Hand

Joined: Wed Jul 23, 2003 10:07 pm
Posts: 20
Location: Seattle
Matt
No I mean the holes for the pop rivets . I know the pin routine its fine I got a new step from Hobie Cats NW today.


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