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PostPosted: Mon Jun 20, 2011 4:00 pm 
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Joined: Tue May 27, 2003 12:44 pm
Posts: 15035
Location: Oceanside, California
Attention any consumer who purchased a LiveWell which was shipped by us, since April 1st, 2011.

We have been made aware of a potential hazard related to the recent batch of LiveWell product due to a new type of battery and charger used. We have received reports of charger problems causing melting of the charger and possibly associated wires.

You must discontinue the use of the provided charger.

The suspect 6 volt charger is shown here:

Image
SLA Battery Charger Model:CP0615

------------------------------

LiveWell Switch

We have become aware of a problem with the on-off pump switch. These were supplied with a plastic switch shaft that is prone to failure when impacted. This was not an approved change and our vendor is supplying replacement switches of the original quality.

We will be replacing all chargers from this shipment. It appears to be a 3-4 week process for charger production, modification specific to the LiveWell plugs, testing, delivery and shipment by us to dealers. We will also replace all switches at that time.

Contact your dealer to file a warranty claim for these items.

Once again...

DO NOT USE THE CHARGER PROVIDED WITH YOUR RECENT PURCHASE OF OF A LIVEWELL
if the above described charger was provided.

_________________
Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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PostPosted: Thu Jun 25, 2020 12:38 pm 
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Joined: Thu Jun 25, 2020 12:35 pm
Posts: 1
I have a SLA Battery Charger Model:CP0615 on my XL live well, how do I get a replacement...thanks....


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PostPosted: Thu Jun 25, 2020 1:15 pm 
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Site Admin

Joined: Tue May 27, 2003 12:44 pm
Posts: 15035
Location: Oceanside, California
I believe this was only related to the original LiveWell.

Unless you bought this in 2011... no need to replace it.

The issue was between:

Quote:
shipped by us, since April 1st, 2011.


And the date of the announcement which was Mon Jun 20, 2011.

_________________
Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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