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PostPosted: Thu Oct 23, 2008 5:46 am 
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Joined: Mon Aug 28, 2006 8:09 am
Posts: 28
Location: Ottawa Canada
We were at the North American F18 event in Florida last week and needed a new Tiger main. Both Capricorn and Nacra had sent mains, spins and poles to the event host but Hobie hadn’t sent any Tiger parts. To make it worse, when i called Hobie in California to overnight a new sail and the response was sorry, no sails in North America for another 13 weeks!!!????
So is Hobie NA really interested is supporting the Tiger?
:(
Moyra


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PostPosted: Thu Oct 23, 2008 10:55 am 
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Joined: Tue May 27, 2003 12:44 pm
Posts: 9013
Location: Oceanside, California
Yes, we support the Tiger.

Its not that we don't support the boat... We have a container of boats and parts due that has been in process for a long time. We ran out of mains I am told. That container will be here shortly.

The local dealer would have been the one to order parts for the event... as they did Nacra parts.

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Matt Miller
Director of Parts and Accessory Sales
Hobie Cat USA


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PostPosted: Fri Oct 24, 2008 11:13 am 
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Joined: Tue May 11, 2004 9:59 am
Posts: 280
Location: Mill Creek, WA
Simply another data point;

I had my first insurance claim for a boat a couple of weeks ago.

The parts were called into Hobie on a Friday.

On Monday, I called my dealer to make some changes to the order.
The factory sent a runner out to find the order, he came back and said that it had already been processes, picked, and had left the factory.
Damn :wink:

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2003 Tiger - Don Atchley


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