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PostPosted: Sun Sep 26, 2010 5:54 pm 
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Site Rank - Deck Hand

Joined: Tue Sep 07, 2010 2:13 pm
Posts: 9
Could somebody give me a heads up on what kind of warranty a new TI would come with?

I'm very interested in purchasing one but need to know what's covered and for how long....

Thanks!


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PostPosted: Sun Sep 26, 2010 6:44 pm 
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Site Rank - Old Salt

Joined: Thu Feb 11, 2010 12:07 pm
Posts: 1041
Location: Ontario, Canada
Here is the warranty information. Don't let the 2 year term scare you away, the Hobie service is TREMENDOUS. There are many examples of Hobie improving the design of their boats and offering their existing customer's free upgrades. I can think of two such instances off the top of my head. The Adventure Islands had a free Rudder Up Down system that was improved after a year or two, all boats were upgraded for free. Most recently, the Tandem Island was proven to have a rudder issue that wasn't working perfectly for all owners, so Hobie has redesigned the entire system and offered it as a free upgrade to all existing users.

They stand behind their products even beyond the warranty.

Warranty info below.
http://www.hobiecat.com/support/articles/hobie-kayaks-limited-warranty/

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PostPosted: Sun Sep 26, 2010 8:40 pm 
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Site Rank - Old Salt

Joined: Wed Mar 17, 2010 5:00 pm
Posts: 395
Location: Port Macquarie, Australia
I'll second that! Hobie's support for their products - even sometimes after warranty expires - was a significant factor in getting me to part with my money!

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Cheers, Max ● TI: the "Yella Terra" ● Website: www.MadYakker.com ● YouTube: madyakkermax
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PostPosted: Mon Sep 27, 2010 4:04 pm 
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Site Rank - Old Salt

Joined: Wed Apr 07, 2010 9:49 am
Posts: 403
Location: Point Lookout, Maryland
Me three! Not only has my local dealer stood behind everything, but so has Hobie. Excellent company. Period.

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Mitch
    2010 Tandem Island
    2010 Revolution
    Chesapeake Bay and Eastern Shore
My sailing blog
Our sailing videos


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PostPosted: Thu Sep 30, 2010 8:13 am 
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Site Rank - Admiral

Joined: Thu Apr 26, 2007 9:57 am
Posts: 222
Location: Phuket, Thailand
Warranty like a bond, warranty when you didnt think you would qualify for the cover. Warranty way beyond what you would expect. These guys honour their customers like no other company.


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