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PostPosted: Sun Jul 07, 2013 5:27 pm 
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Site Rank - Deck Hand

Joined: Sun Jul 07, 2013 5:18 pm
Posts: 3
Hello all.

Just had my Adventure upgraded to an Island. My kayak is the blue version and since there is no blue Island, I opted for the Dune kit as this would give me dune Ama's but the sail would have both blue and dune colors, making the kayak somewhat matching. When I got home and unfurled the sail, it was white, dune/gray, and clear. No blue at all. It was weird in that I have never seen that color option before on any Islander photos that I have seen on the net or catalog. Am I missing something here or have I got some ancient sail being passed off as a new version. Oh, I did get the V2 conversion kit and I know that is right as it has the new style Aka's.

Thanks if anybody can give me a clue on whats going on.

Steve


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PostPosted: Thu Jul 11, 2013 5:43 pm 
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Site Rank - Deck Hand

Joined: Sun Jul 07, 2013 5:18 pm
Posts: 3
I wasn't getting a response from the dealer where I bought it from so I sent a quick inquiry through the support option on the Hobie site. Surprisingly I got a response back in about an hour. The white/gray/clear (Dune) sail I got was from the old V1 kits. All current kits come with the color white/gray/blue(Turquoise)/clear sail. Even when buying by itself. I finally got a hold of my dealer and explained the situation. They researched and found that the conversion kit I got must have been right when Hobie was phasing out that sail color option and I happened to get one with the old sail and new v2 akas. They are allowing me to use the sail I have until Hobie sends out a correct replacement and then we will swap them out and they will use it with their rental fleet and I will now have a somewhat unique but matching Hobie Island (conversion).


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PostPosted: Sat Jul 13, 2013 4:09 pm 
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Site Rank - Old Salt

Joined: Sat Nov 05, 2011 1:58 am
Posts: 1436
Location: Forster, NSW, Australia
Once more, Hobie does it right (even allowing for the unusual initial issue). What a great company.

_________________
Tony Stott
2012 Tandem Island "SIC EM"
www.scenefromabove.com.au


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