reconlon wrote:
Let the dealer know, that you know what was suppose to come with your boat and I'm sure they will "find" the missing parts. Sometimes some boats do arrive from Hobie without all the required pieces, but any good dealer will get replacements, and a great dealer will find a way to do it quick.
thats just it, I mentioned it to him when i was handed the packet, thats when i got the spcheal on how they suck, they don't know why hobie uses them, sign the waiver if u want them etc...(now mind you, thats the second time i was told that, the first time was by one of the sales guys, this guy was the owner). I've bought 3 hobies over the past year (1 AI, 1 TI and 1 PA) and none came with it. (sales guy told me he has a huge pile/box/collection of them).
I think their thinking/reasoning is, they have somehow caused people to put in the mirage drives incorrectly and break the hull..so they wont install, give them to ya, and and ya sign the waiver it then releases them from a warranty claim for incorrect installation damage? (
note: this is my hunch since i have not actually seen said waiver)in the end i'm not overly concerned about it, tho it's a matter of principle. ,..just give me the damn things, whether i am gonna use it or not...why do i need a waiver? i'm sure someplace they are included in the prices i paid (and in the catalog for 10-12 bux x2 i think)..again, it's principle.
In all fairness tho, with regards to everything else, these guys have bent over backwards in service and getting things done..dunno why these rubber thingies are such a sore spot for them.
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