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Aka break warning http://www.hobie.com/forums/viewtopic.php?f=71&t=44680 |
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Author: | Woodtracker [ Mon Sep 24, 2012 3:05 pm ] |
Post subject: | Re: Aka break warning |
Redrobin glad that you noticed the break before it snap completely And avoided a possible capsize. My boat is also a 2010 either this is a coincidence or a welding problem for that year. I still waiting to hear back from my dealer and Hobie if this break will be cover under warranty . Dan |
Author: | stringy [ Mon Sep 24, 2012 4:55 pm ] |
Post subject: | Re: Aka break warning |
Woodtracker wrote: I still waiting to hear back from my dealer and Hobie if this break will be cover under warranty . Dan Your Canadian claims experience is very different to our Hobie Aus experience. Any claims here are handled promptly and resolved quickly....usually within a few days. With such a major breakage I'm very surprised it's not resolved by now. |
Author: | Woodtracker [ Tue Sep 25, 2012 3:27 am ] |
Post subject: | Re: Aka break warning |
You guys are lucky if you get quick reply from Hobie. I guest here we are a smaller market at the other side of the world. Dan |
Author: | cosybike [ Tue Sep 25, 2012 8:23 am ] |
Post subject: | Re: Aka break warning |
Quote: I hope that Hobie looks into this and finds that it was just a one time anomaly. Don't tell me...It was a...Sea anomaly? |
Author: | Jbernier [ Tue Sep 25, 2012 8:39 am ] |
Post subject: | Re: Aka break warning |
Woodtracker - e mail sent, not sure what is going on - I need you to e mail me with your dealer's info and I'll make sure this gets an answer today. |
Author: | Woodtracker [ Sun Sep 30, 2012 12:47 pm ] |
Post subject: | Re: Aka break warning |
Thank you Jacque, I have replied to your email any further Infos needed let me know. Thanks Dan |
Author: | RedRobin [ Tue Oct 02, 2012 3:17 pm ] |
Post subject: | Re: Aka break warning |
I just got word from a dealer, Chessie Marine, in Elkton MD (not even where I bought my Hobie AI from), that Hobie is sending her the aka to replace my broken one. Thank Hobie for a great warranty and Chessie Marine for going out of their way to help me. When I order my new Hobie AI or the Hobie TI (still trying to decide which one), this spring, they are the dealer I will be buying from. Update... I received the aka, it ended up coming from Austin Kayak, the company I bought the AI from. Seems Hobie sent the aka to them and they FedX it to me 2 days later I received the new aka. It's really great to have a company (Hobie) stand behind their product and thanks to Austin Kayak for sending it so fast. |
Author: | sailman [ Tue Oct 02, 2012 3:39 pm ] |
Post subject: | Re: Aka break warning |
I have always known Hobie to do the right thing!!!!! it might take longer sometimes - but that is alot more then others do |
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