Dangermaus wrote:
I've just taken out my Tandem Island for a weekend to test everything out and I've run into two dissapointments.
Firstly, immediately upon sitting in one of the seats, it fully reclined and is failing to adjust back into any position besides fully reclined. The other seat is working just fine. If I pull the screws out of the back piece where the adjustment lever is could there just be something not secured that I can reattach to let me go out tomorrow as planned or am I out of luck until I get a replacement? If I attempt to fix will it void the warranty?
Secondly, the tramps that I ordered came in tan instead of black. After studying my purchase order I see that the description says tan but the "attribute" column says black... bummer but not end of the world. the bigger concern is that the paper that was in the box says "Hobie Adventure Island" and not tandem. Is there a size difference? I think I'm going to try and get them exchanged because I prefer black. The question is, can I use them without any risk for the remainder of the weekend?
thanks in advance.
Hopefully you have resolved the seat issue. I suspect a failure that would have to be corrected at the factory, but contacting the dealer is the way to go. A photo of what is wrong inside the back adjustment bar would help diagnose.
The tramps sound like A... wrong ones and B... gray and not black. We don't make Tan ones. Correct SKU for the TI in Black is 88527001 TRAMP SET TI / 2015+ AI - BLACK Fits all TI and 2015+ AI