BG, the are only a few times I have lost "right rudder".
First was when, (as a noobie), I left the line uncleated. (Always bound to happen when a crowd is watching.
A couple other times I have experienced combined gusts and quartering seas (stern waves) that simply overpowered the rudder. Too much (and too tight) a sail was the issue there, and this was easily overcome by spilling air and then reefing. (Coming in to land near rocks, I would be partly furled anyway).
Oh - and when the damned rudder pin snapped!
If sailing counterclockwise is not due to these factors, then there must be slop in your steering lines.
You could have your dealer tweak the steering and up/down controls but I would suggest you make the adjustments yourself. You'll probably regain some confidence in the system after you've inspected it inside-out, calibrated tensions yourself and really understand how it works. The PDF's are quite helpful.
If you do find yourself in that position again, (and the cleat is properly tightened), try putting your daggerboard down full and dragging your paddle (or even your arm) off the starboard side to help it through the turn. Reach them out as far as you can toward the Amas.