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PostPosted: Thu Sep 08, 2011 3:23 am 
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Site Rank - Deck Hand

Joined: Fri Mar 04, 2011 3:33 am
Posts: 6
Hi.
Friend of mine bought last year (may 2010) from official distributor an AI, which was a display/demo boat. From beginning he always found a little water in the hull. Distributor suggested the water can get in through the steering line holes. Few days ago, after detailed inspection, my friend found a small crack in the mirage drive lock.
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I would like to ask you few questions.
1. Is this possible to repair the crack within the warranty?
2. Is he a regular first owner with full warranty, if he bought a demo model from the distributor?

serial number of the boat is
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Thanks Viktor


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PostPosted: Thu Sep 08, 2011 8:18 am 
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Site Admin

Joined: Tue May 27, 2003 12:44 pm
Posts: 8989
Location: Oceanside, California
He should contact his dealer and file a warranty claim. We (or his regional distributor... Europe?) will have a look. Generally, we have been covering drive well issues with extended coverage. That may be available for this boat. Level of coverage will be determined if first owner and age of the boat.

_________________
Matt Miller
Director of Parts and Accessory Sales
Hobie Cat USA


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PostPosted: Thu Sep 08, 2011 1:27 pm 
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Site Rank - Deck Hand

Joined: Fri Mar 04, 2011 3:33 am
Posts: 6
Thank you. I will pass your message.


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