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Crack in my AI.
http://www.hobie.com/forums/viewtopic.php?f=75&t=38732
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Author:  Cowsgomoo [ Sat Jan 07, 2012 6:39 pm ]
Post subject:  Re: Crack in my AI.

chrisj wrote:
(I've just joined the cracked drivewell club).

:(

Author:  okz00k [ Sat Jan 07, 2012 7:28 pm ]
Post subject:  Re: Crack in my AI.

chrisj wrote:
(I've just joined the cracked drivewell club).


Dave, sad to hear. I had a similar problem with my 2009 Oasis - SailingScene filed the warranty claim for me and I had a new hull in 14 days.

Author:  chrisj [ Sat Jan 07, 2012 8:58 pm ]
Post subject:  Re: Crack in my AI.

Thanks for your words of support guys. I'd give my baby a Viking funeral - douse her with petrol, set fire to her and push her out to sea, but I think the E.P.A. might object.

Author:  chrisj [ Thu Jan 26, 2012 7:30 pm ]
Post subject:  Re: Crack in my AI.

Woo Hoo! Hobie has agreed to replace my 3 year old cracked hull for free and my corroded crossbars and akas for $200. What a great company.

Author:  davew [ Thu Jan 26, 2012 9:18 pm ]
Post subject:  Re: Crack in my AI.

Well done Hobie and congradutions Chris hope to see you and your new boat in Jervis Bay 11 Feb.
Cheers mate.

Author:  chrisj [ Thu Jan 26, 2012 10:12 pm ]
Post subject:  Re: Crack in my AI.

Thanks Dave, I'd love to make it to Jervis Bay, but it's touch and go whether my new boat will arrive in time.

Author:  Cowsgomoo [ Thu Jan 26, 2012 11:08 pm ]
Post subject:  Re: Crack in my AI.

davew wrote:
Well done Hobie and congradutions Chris hope to see you and your new boat in Jervis Bay 11 Feb.
Cheers mate.


Yeah, really should be tested in JB :D

Author:  mickeymouse [ Thu Jan 26, 2012 11:30 pm ]
Post subject:  Re: Crack in my AI.

Chris
That's great news!
Look forward to catching up at JB or next time i'm up your way.
If you come to JB & it hasn't arrived, you could just collect it direct :D :wink:

Author:  chrisj [ Fri Jan 27, 2012 1:06 am ]
Post subject:  Re: Crack in my AI.

mickeymouse wrote:
If you come to JB & it hasn't arrived, you could just collect it direct :D :wink:

That's not such a bad idea Mickey. Trouble is, I'm not sure how much setting up the new hull will require. I guess it'll need the old mast well and brace transferred and I don't know if the crossbars will be already fitted.

Author:  mickeymouse [ Fri Jan 27, 2012 2:38 am ]
Post subject:  Re: Crack in my AI.

chrisj wrote:
mickeymouse wrote:
If you come to JB & it hasn't arrived, you could just collect it direct :D :wink:

That's not such a bad idea Mickey. Trouble is, I'm not sure how much setting up the new hull will require. I guess it'll need the old mast well and brace transferred and I don't know if the crossbars will be already fitted.

Under the circumstances, i would be amazed if they couldn't help you out with a loan boat for the weekend :wink:

Author:  stringy [ Fri Jan 27, 2012 3:02 pm ]
Post subject:  Re: Crack in my AI.

chrisj wrote:
Woo Hoo! Hobie has agreed to replace my 3 year old cracked hull for free and my corroded crossbars and akas for $200. What a great company.

Great news! :)
Hobie's legendary after sales support delivers again! 8)

Author:  Kuamookane [ Tue Mar 13, 2012 11:47 am ]
Post subject:  Re: Crack in my AI.

I just got my replacement hull from Hobie who replaced a much older damaged hull at a modest pro-rated price. Big Aloha to Hobie for backing their product and Big Mahalo to Windward Boats who did a great job setting up the new hull and getting me back on the water. Thanks Guys!

Author:  NOHUHU [ Tue Mar 13, 2012 1:50 pm ]
Post subject:  Re: Crack in my AI.

Bobby, Ho'omaika'i - way to go!

Let's race! :twisted:

Author:  shenian [ Mon Apr 21, 2014 7:52 am ]
Post subject:  Re: Crack in my AI.

I have encountered the same problem last April. After I file my complaint to a not so qualified dealer here in Taiwan. They said I have to pay for this replacement. Can any one help me to claim my warranty? My serial no. is [ccmd7368h809] and I am so sure it is less than 3 years from the day of purchase. I am a reasonable owner with respect to the ocean and my investments. Thanks.

Author:  mmiller [ Mon Apr 21, 2014 9:01 am ]
Post subject:  Re: Crack in my AI.

Quote:
dealer here in Taiwan.


Your regional distributor is Hobie Cat Australasia. http://www.hobiecat.com.au

The serial number (ccmd1368h809) shows the boat is about 5 years old, so you would need proof of recent purchase to adjust the timeline.

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