Hobie Forums
http://www.hobie.com/forums/

New Purchase
http://www.hobie.com/forums/viewtopic.php?f=78&t=32559
Page 1 of 1

Author:  trout man [ Sat Oct 09, 2010 7:47 pm ]
Post subject:  New Purchase

Just purchased a 2010 PA last weekend and just got to take it out on the Maiden Voyage.......SLimed it up with lots of Trout and Reds.......only to find out when I got back to the launch that I had only one Turbo Fin, the other had fallen off???????

What should I do? I tried to call my dealer but no answer guess hes closed up for the weekend?

should this be covered by the warranty? I was told by my dealer he would register it for me, so I havent even recieved my warranty info by mail yet.

Im very happy with my purchase, just not the issue at hand!

Thanks

Author:  mmiller [ Sun Oct 10, 2010 11:23 am ]
Post subject:  Re: New Purchase

Aft fin? Is the aft adjuster nut and screw still in place? If that is the case... most likely you had the drive mispositioned in the well. Tipped forward. This causes the aft fin to hit the well and peel off the adjuster hardware, then the fin falls off. Only other cause is a clevis ring stripped out, caught on something and pulled off the clevis, but that is rare.

In any case... see your dealer. We will get you back in the water.

Author:  trout man [ Sun Oct 10, 2010 11:32 am ]
Post subject:  Re: New Purchase

Thanks for the quick response......

Author:  atavuss [ Sun Oct 10, 2010 3:44 pm ]
Post subject:  Re: New Purchase

trout man,
your experience is why I keep a spare Mirage drive with me (I have a Hobie PA and an Outback, the OB is rarely used so I always take the extra drive with me) and I also have a spare fin or two and a spare mast or two on trips.

Author:  trout man [ Sun Oct 10, 2010 6:56 pm ]
Post subject:  Re: New Purchase

Seems like an expensive alternate......I just hope My dealer will take care of me.

Author:  trout man [ Tue Oct 12, 2010 1:32 pm ]
Post subject:  Re: New Purchase

Takled to my Dealer...... :roll:... Kayak dealer.. Reggie Gustafson...and he said if he didnt have the part Matt that he would have to contact you,.....I told him that I would like to have that fin by this weekend because I have an event this weekend, and then Im fishing a tourney next weekend.......Im in my second week of Hobie Ownership...and so far I Have nothing but positives to say about the product and the customer satisfaction..........Thanks

Author:  mmiller [ Tue Oct 12, 2010 2:21 pm ]
Post subject:  Re: New Purchase

They emailed... said they would pull from a kit? I refered them to warranty for a replacement for their stock. Hope this is all worked out. If they don't have one... we can FedEx.

Author:  trout man [ Tue Oct 12, 2010 8:50 pm ]
Post subject:  Re: New Purchase

He emailed me a copy of the UPS shipping label he used to ship it out today...... THX

Kevin

Author:  trout man [ Thu Oct 14, 2010 3:51 am ]
Post subject:  Re: New Purchase

Recieved my new fin last night........ :D :D :D

Author:  remy4u97 [ Thu Oct 14, 2010 4:36 am ]
Post subject:  Re: New Purchase

now go win the tourney!!!!!

Author:  trout man [ Thu Oct 14, 2010 6:39 am ]
Post subject:  Re: New Purchase

:twisted:

Page 1 of 1 All times are UTC - 8 hours [ DST ]
Powered by phpBB® Forum Software © phpBB Group
http://www.phpbb.com/