I did indeed deal with Emily. Also a young lady named Samantha on my first call. I think she actually went out and took the H-bar off of a boat that was getting ready to leave for a show. If that's the case, guess it kind of answers the question regarding their stock. Anyway, she sent me a couple of pics. said she had all the parts and would wait to hear from me. I was pretty impressed with the service. When I called back the next day, she wasn't there yet so I was referred to Emily. She thought she might have another in stock so I'm not 100% sure of what's going to show up at the door. New or demo. Bottom line is I was very impressed with the service. Will find out for sure when it shows up, but am not anticipating any problems. Seem like good folks!!