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 Post subject: Re: Pro angler leaking
PostPosted: Thu Jun 06, 2013 7:51 pm 
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Joined: Wed May 09, 2012 1:17 pm
Posts: 59
Here are the photos I sent in. I don't think they went through because they were too big. i am not tech savvy regarding uploading to a website but here goes
Image
This one although blurry (couldn't macro in any closer and the hull kept me from backing up) shows the crack clearly and where the hull was filled
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Image
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 Post subject: Re: Pro angler leaking
PostPosted: Thu Jun 06, 2013 9:19 pm 
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Joined: Sat Apr 27, 2013 10:39 am
Posts: 80
Location: Knox County, TN
Yikes, that does stink. Hope you get fixed up and back on the water soon.


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 Post subject: Re: Pro angler leaking
PostPosted: Sat Jun 08, 2013 8:06 am 
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Joined: Wed May 09, 2012 1:17 pm
Posts: 59
I am now working with the warranty department and making progress. Does anyone else have these "grind marks" inside their hull? If you do can you post them here for comparison. Mine are inside the center hatch on the right side directly over a ridge in the hull. This is where the hull has split and been repaired prior to me purchasing the boat from the dealer.


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 Post subject: Re: Pro angler leaking
PostPosted: Mon Jun 10, 2013 6:57 pm 
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Joined: Wed May 09, 2012 1:17 pm
Posts: 59
My warranty request was approved and a new hull is being shipped to the dealer. I will be inspecting this new hull much more closely than I did the previous one. Brendan Castile from the warranty department was very prompt and professional in dealing with this issue and represented Hobie products very well.


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 Post subject: Re: Pro angler leaking
PostPosted: Mon Jun 10, 2013 8:38 pm 
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Joined: Sun Jul 15, 2012 1:26 am
Posts: 137
Location: London,ohio
Congratulations and thumbs up on the way you handled the whole situation. Don't know if I'd have been able to keep such a cool head. Well done sir!!

_________________
Even if you fish all day without a catch, you're still better off than the worm!


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 Post subject: Re: Pro angler leaking
PostPosted: Sun Jun 23, 2013 10:57 am 
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Joined: Tue May 07, 2013 10:07 am
Posts: 58
I'm glad to hear that this was resolved for you. I have been very pleased with Hobie's customer service so far. But that local dealer unfortunately doesn't seem to professional or caring.


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 Post subject: Re: Pro angler leaking
PostPosted: Sun Jan 26, 2014 1:23 pm 
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Joined: Wed May 09, 2012 1:17 pm
Posts: 59
I strongly advise anyone that wants to have any Hobie related products in the interior of British Columbia to go to

Copper Island Diving
271 B TRANS CANADA HIGHWAY N E
SALMON ARM, BC V1E 4N6
Canada
1-250-832-5737
info@copperislanddiving.com

These folks have been fantastic, far superior to any "other" dealers in the Okanagan


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