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PostPosted: Tue Aug 02, 2005 11:32 am 
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Joined: Tue Aug 02, 2005 11:26 am
Posts: 2
:( Hi! I have had a Bethwaite trapeze system for over a year. The concept is brilliant and I love it. HOWEVER I have just broken the third plastic spreader plate (and each time out on the wire single handed) ... The first breakage was replaced for free (from 'The Hobie Cat Centre ' of Poole) the second and third breakages make me realise this is not a one off flaw but a MAJOR design fault. I have E Mailed 'Bethwaite Design' but had no response. I have noticed that on 'Murrays.com' (the huge USA retailer) that they have now stopped selling the plastic spreader and only sell a metal version and a carbon fibre version (implying they have had problems over there).
So today I have ordered two metal spreader bars plus postage £100 from the USA!!!! Don't expect I will get a refund .... so thanks a bunch Bethwaite ... still like the system but we should not have to put up with all the crap.


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PostPosted: Thu Aug 04, 2005 12:28 pm 
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Site Rank - Deck Hand

Joined: Tue Aug 02, 2005 11:26 am
Posts: 2
To be fair Julian Bethwaite has replied to my 'E Mail' and admitted there is a problem. He suggests I buy and use the alloy version until they 'retool' and strengthen the current plastic one.
Still no offer of a refund though.


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PostPosted: Sat Aug 13, 2005 9:11 pm 
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Joined: Sun May 22, 2005 8:18 am
Posts: 26
Location: Germantown, MD
Apparently you are not the first or last person to have the plastic keyhole system break.

Murrays has recently started offering carbon fibre keyhole hookups. I have one and like it. Although it is more expensive than the plastic hookups...who cares if you don't have to worry about it breaking.

Regards,

Paul

I would rather be sailing, than talking about sailing!

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I would rather be sailing than talking about sailing!


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