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 Post subject: kelly-hanson sails
PostPosted: Sun Dec 04, 2011 9:40 am 
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Site Rank - Captain

Joined: Tue Jul 13, 2010 10:15 am
Posts: 30
Hi, Guys, Several weeks ago I posted a comment about Kelly- Hanson sail co . I was concerned about a sail I ordered in Sept. which I was not getting any (or little) feedback as to it's delivery status. On the two occasions that I did get through the excuses were different both times. I began to consider filing with the Colorado Attorney General and that was when I posted my concern on this forum. Yesterday I finally received the sail and I couldn't be happier with the sail. It is as I ordered (options, etc.) and seems to be well made. That is the positive aspect of my experience but their business model is very poor. Customer satisfaction must be the most important part of a small business since word of mouth gets around quickly on the internet. Just giving you the good and bad of my experience...DJ


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 Post subject: Re: kelly-hanson sails
PostPosted: Fri Dec 09, 2011 1:20 pm 
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Site Rank - Captain

Joined: Wed Jun 11, 2008 7:16 pm
Posts: 67
Location: Magna, Utah
Some info on Kelly Hanson

http://www.thebeachcats.com/forums/view ... opic/13104


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 Post subject: Re: kelly-hanson sails
PostPosted: Sat Dec 10, 2011 7:39 am 
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Site Rank - Old Salt

Joined: Thu Oct 25, 2007 7:04 am
Posts: 853
Location: Clinton Lake Kansas
dja, we're glad you got your sails and didn't get stiffed

their website, front page currently says

"Thank you for visiting Kelly-Hanson Sails. We are no longer taking orders."

_________________
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www.fleet297.org
sailflatlands at gmail dot com


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