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 Post subject: Who at Hobie???
PostPosted: Thu Aug 05, 2010 11:08 am 
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Joined: Thu Jan 28, 2010 9:43 am
Posts: 168
I just sent an e-mail to Matt Miller about an issue with my Pro Angler and got his out of office notification that he would not be back until 9-1-2010.

Who can I communicate with to get information on a problem I am having with my front handle?

Thank you.


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 Post subject: Re: Who at Hobie???
PostPosted: Thu Aug 05, 2010 11:44 am 
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Joined: Mon Jun 01, 2009 11:59 am
Posts: 531
Hey MM, do you know if the front handle on a PA will withstand the pull of a rope to allow someone to stand up... Or should I say assist a person to stand up??? Thanks


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 Post subject: Re: Who at Hobie???
PostPosted: Thu Aug 05, 2010 11:56 am 
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Joined: Thu Jan 28, 2010 9:43 am
Posts: 168
As much stuff as I carry on mine and drag it on the sand to the water, I would bet it will.


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 Post subject: Re: Who at Hobie???
PostPosted: Thu Aug 05, 2010 8:46 pm 
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Hobie Approved Guru

Joined: Sat Nov 12, 2005 10:46 pm
Posts: 2414
Location: Escondido
mythman wrote:
Who can I communicate with to get information on a problem I am having with my front handle?
Did you try your dealer? 8)


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 Post subject: Re: Who at Hobie???
PostPosted: Fri Aug 06, 2010 6:04 pm 
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Joined: Thu Jan 28, 2010 9:43 am
Posts: 168
Not yet, got a response from a Hobie rep and he suggests a remedy that may require dealer involvement.

I think I will contact my dealer, they are just great as Hobie..........if not greater!!!


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 Post subject: Re: Who at Hobie???
PostPosted: Tue Aug 10, 2010 6:22 am 
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Hobie Team Member

Joined: Mon Mar 26, 2007 6:36 pm
Posts: 43
Location: Sweeny, Texas
Hey MM, let me know what your issues are and if your still having trouble.

Not saying I could help much, but willing to add another voice.

_________________
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Quit Wishin, Go Fishin and Take a Kid with You


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 Post subject: Re: Who at Hobie???
PostPosted: Tue Aug 17, 2010 5:45 am 
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Joined: Thu Jan 28, 2010 9:43 am
Posts: 168
Thanks, but Hobie is taking very, very good care of me on my kayak issues.

I am extremely satisfied with all the customer care they give.


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