I would look at issues with the mechanics.
You know what? I have had nothing but trouble since I wasted $6000 on one of Hobie's boats, so if you tell me I am stupid for thinking I can't steer from one position, I guess you are right. I must be too freakin stupid to know if it's impossible to steer from the front as opposed to the rear. I am steering the SOB the way it was shipped, so if you ship them to steer jacked up, then I guess it's working perfect. If you ship them with a pile of crap inside the lines, I don't see it, but then that's cause I am a moron and can't see stuff inside a boat. I would look at issues with being screwed up the a$$, but then I'm just stupid, not like a customer who payed a fortune for a boat that doesn't steer right and had the steering jacked up when it arrived. Do you normally ship out boats where the steering handle is splayed out to the port side with the rudder in the center position? I guess you do and I am an idiot for questioning the wisdom of almighty Hobie.
I'm sure you don't know how much I wish I had been shipped out the original 2012 model I payed for and waited a month for. I so wish I could have been sent a boat that had no defects and worked right like it's supposed to so I could have used it last month when I had off on days. I so wish I could have been sent a boat that had the seats that were supposed to go with it so I wouldn't have had to wait for special plugs to make the seats stick to the holes in the boat. It must be me. I must be a moron for not knowing how to make seat plugs with lugs in them fit in smooth holes when the holes were designed for special retro fitted expanding plugs. Oh stupid me, Hobie is the master of all things kayak.
Oh how I wish I no longer had to hear Hobie's condescending attitude about how it's my fault the piece of cr@p boat they sent me is so jacked up that it had to be assembled by the customer and still is so defective that it won't operate properly. Oh, the service from this company is so great, Hobie will take care of anything that you have a problem with. Oh, I am so overjoyed that I blew all my money on this thing. Oh the sweet smell of rotomolded plastic.
I could go on, but I am tired and nobody's reading this anyway.