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 Post subject: Re: Crack in my AI.
PostPosted: Sat Jan 07, 2012 6:39 pm 
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Joined: Mon May 04, 2009 5:02 am
Posts: 811
Location: Sydney - Parramatta
chrisj wrote:
(I've just joined the cracked drivewell club).

:(

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 Post subject: Re: Crack in my AI.
PostPosted: Sat Jan 07, 2012 7:28 pm 
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Joined: Tue Dec 01, 2009 4:30 am
Posts: 128
Location: AUS: Sydney midweek - Murrumbateman weekends
chrisj wrote:
(I've just joined the cracked drivewell club).


Dave, sad to hear. I had a similar problem with my 2009 Oasis - SailingScene filed the warranty claim for me and I had a new hull in 14 days.


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 Post subject: Re: Crack in my AI.
PostPosted: Sat Jan 07, 2012 8:58 pm 
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Joined: Fri Dec 05, 2008 2:32 am
Posts: 1790
Location: Terrigal NSW, Australia
Thanks for your words of support guys. I'd give my baby a Viking funeral - douse her with petrol, set fire to her and push her out to sea, but I think the E.P.A. might object.

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 Post subject: Re: Crack in my AI.
PostPosted: Thu Jan 26, 2012 7:30 pm 
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Joined: Fri Dec 05, 2008 2:32 am
Posts: 1790
Location: Terrigal NSW, Australia
Woo Hoo! Hobie has agreed to replace my 3 year old cracked hull for free and my corroded crossbars and akas for $200. What a great company.

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 Post subject: Re: Crack in my AI.
PostPosted: Thu Jan 26, 2012 9:18 pm 
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Joined: Tue Apr 13, 2010 10:07 pm
Posts: 170
Well done Hobie and congradutions Chris hope to see you and your new boat in Jervis Bay 11 Feb.
Cheers mate.


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 Post subject: Re: Crack in my AI.
PostPosted: Thu Jan 26, 2012 10:12 pm 
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Joined: Fri Dec 05, 2008 2:32 am
Posts: 1790
Location: Terrigal NSW, Australia
Thanks Dave, I'd love to make it to Jervis Bay, but it's touch and go whether my new boat will arrive in time.

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 Post subject: Re: Crack in my AI.
PostPosted: Thu Jan 26, 2012 11:08 pm 
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Location: Sydney - Parramatta
davew wrote:
Well done Hobie and congradutions Chris hope to see you and your new boat in Jervis Bay 11 Feb.
Cheers mate.


Yeah, really should be tested in JB :D

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 Post subject: Re: Crack in my AI.
PostPosted: Thu Jan 26, 2012 11:30 pm 
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Joined: Wed Nov 26, 2008 4:36 am
Posts: 840
Location: Gippsland Lakes Victoria Australia
Chris
That's great news!
Look forward to catching up at JB or next time i'm up your way.
If you come to JB & it hasn't arrived, you could just collect it direct :D :wink:

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2011 AI Golden Papaya



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 Post subject: Re: Crack in my AI.
PostPosted: Fri Jan 27, 2012 1:06 am 
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Location: Terrigal NSW, Australia
mickeymouse wrote:
If you come to JB & it hasn't arrived, you could just collect it direct :D :wink:

That's not such a bad idea Mickey. Trouble is, I'm not sure how much setting up the new hull will require. I guess it'll need the old mast well and brace transferred and I don't know if the crossbars will be already fitted.

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 Post subject: Re: Crack in my AI.
PostPosted: Fri Jan 27, 2012 2:38 am 
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Joined: Wed Nov 26, 2008 4:36 am
Posts: 840
Location: Gippsland Lakes Victoria Australia
chrisj wrote:
mickeymouse wrote:
If you come to JB & it hasn't arrived, you could just collect it direct :D :wink:

That's not such a bad idea Mickey. Trouble is, I'm not sure how much setting up the new hull will require. I guess it'll need the old mast well and brace transferred and I don't know if the crossbars will be already fitted.

Under the circumstances, i would be amazed if they couldn't help you out with a loan boat for the weekend :wink:

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2011 AI Golden Papaya



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 Post subject: Re: Crack in my AI.
PostPosted: Fri Jan 27, 2012 3:02 pm 
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Joined: Thu Aug 16, 2007 2:25 pm
Posts: 2066
Location: Central Coast NSW Australia
chrisj wrote:
Woo Hoo! Hobie has agreed to replace my 3 year old cracked hull for free and my corroded crossbars and akas for $200. What a great company.

Great news! :)
Hobie's legendary after sales support delivers again! 8)


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 Post subject: Re: Crack in my AI.
PostPosted: Tue Mar 13, 2012 11:47 am 
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Site Rank - Deck Hand

Joined: Mon Jan 02, 2012 1:31 pm
Posts: 3
I just got my replacement hull from Hobie who replaced a much older damaged hull at a modest pro-rated price. Big Aloha to Hobie for backing their product and Big Mahalo to Windward Boats who did a great job setting up the new hull and getting me back on the water. Thanks Guys!


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 Post subject: Re: Crack in my AI.
PostPosted: Tue Mar 13, 2012 1:50 pm 
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Joined: Tue May 18, 2010 2:31 pm
Posts: 2755
Location: Kailua 96734
Bobby, Ho'omaika'i - way to go!

Let's race! :twisted:

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 Post subject: Re: Crack in my AI.
PostPosted: Mon Apr 21, 2014 7:52 am 
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Site Rank - Deck Hand

Joined: Mon Apr 21, 2014 6:46 am
Posts: 2
I have encountered the same problem last April. After I file my complaint to a not so qualified dealer here in Taiwan. They said I have to pay for this replacement. Can any one help me to claim my warranty? My serial no. is [ccmd7368h809] and I am so sure it is less than 3 years from the day of purchase. I am a reasonable owner with respect to the ocean and my investments. Thanks.


Last edited by shenian on Mon Apr 21, 2014 6:56 pm, edited 1 time in total.

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 Post subject: Re: Crack in my AI.
PostPosted: Mon Apr 21, 2014 9:01 am 
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Joined: Tue May 27, 2003 12:44 pm
Posts: 9226
Location: Oceanside, California
Quote:
dealer here in Taiwan.


Your regional distributor is Hobie Cat Australasia. http://www.hobiecat.com.au

The serial number (ccmd1368h809) shows the boat is about 5 years old, so you would need proof of recent purchase to adjust the timeline.

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