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 Post subject: Re: DEATH of the Forum
PostPosted: Wed Apr 17, 2013 10:12 pm 
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Site Admin

Joined: Tue Apr 22, 2003 1:16 pm
Posts: 23
dregsfan wrote:
Looks like Hobie needs to clean house in the IT department. Starting at the top. No excuse for this at all.


The house cleaning could start at the top or the bottom, and they'd get the same guy. :) I did make a mistake last night (during our website transition) which caused the issues you saw this morning. I apologize for that.

I take the performance and usability of our websites quite seriously, so if you have any concerns along these lines in the future, don't hesitate to send an e-mail to weboperations [at] hobiecat [dot] com. Certain types of problems don't trigger the automated checks that we have in place.

Bill
Hobie Cat IT

P.S. I actually noticed while writing this that the size of the text input field is messed up. That will be fixed in the near future.


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 Post subject: Re: DEATH of the Forum
PostPosted: Thu Apr 18, 2013 7:57 am 
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Site Rank - Old Salt

Joined: Mon Jul 16, 2007 7:58 pm
Posts: 433
Location: Indianapolis, IN
Thanks Bill for all your work!

Most of us really do appreciate this forum, and your efforts to keep on top of the game.

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What - Me Worry?


2006 Hobie Wave 7358
"Ish Kabibble"


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 Post subject: Re: DEATH of the Forum
PostPosted: Thu Apr 18, 2013 8:09 am 
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Site Rank - Old Salt

Joined: Thu Feb 11, 2010 12:07 pm
Posts: 1047
Location: Ontario, Canada
IT isn't an easy job. Personally I'm thankful that Hobie has been offering this free service to their fans for about a decade now. Change happens. There aren't many websites online that go unchanged over that length of time. Are there a few bugs in the initial days of change? Sure there are, but I think some patience is in order. I agree with IndyWave, the vast majority of us users really appreciate the work that has been put into creating and maintaining these forums. The IT department never receives compliments when things work flawlessly for years and years in a row. Let's cut them some slack as they make the updates, and fix the bugs.

Thanks for your work Bill.

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 Post subject: Re: DEATH of the Forum
PostPosted: Thu Apr 18, 2013 8:10 am 
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Site Admin

Joined: Tue May 27, 2003 12:44 pm
Posts: 9019
Location: Oceanside, California
Bill works his tail off to keep Hobie Cat up and running. Not like we have this huge IT staff or something. Sorry, can't fire "the" department :)

Now... as far as American Airlines IT department goes... I'll bet some heads roll there.

It is great to see such passion about our website and forums though. Wow!

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Matt Miller
Director of Parts and Accessory Sales
Hobie Cat USA


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 Post subject: Re: DEATH of the Forum
PostPosted: Thu Apr 18, 2013 9:23 am 
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Hobie Tech / Moderator

Joined: Wed May 28, 2003 1:12 pm
Posts: 1007
dregsfan wrote:
Looks like Hobie needs to clean house in the IT department. Starting at the top. No excuse for this at all.


Wow, I think that was a bit harsh. I hope that you were joking.

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Jacques Bernier
http://www.hobiecat.com/
http://www.facebook.com/HobieCatCompany


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 Post subject: Re: DEATH of the Forum
PostPosted: Thu Apr 18, 2013 10:20 am 
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Joined: Fri Apr 13, 2012 7:35 pm
Posts: 611
Location: Tuscaloosa, AL
I love forums. some of my best friends I met through a jetski forum......


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 Post subject: Re: DEATH of the Forum
PostPosted: Thu Apr 18, 2013 11:15 am 
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Site Rank - Admiral

Joined: Fri Apr 13, 2012 9:06 am
Posts: 278
Location: Charlotte, NC
Quote:
I take the performance and usability of our websites quite seriously, so if you have any concerns along these lines in the future, don't hesitate to send an e-mail to weboperations [at] hobiecat [dot] com. Certain types of problems don't trigger the automated checks that we have in place.

Bill
Hobie Cat IT

Bill: The new site looks fresh and clean - great job!

Hey all, if you are still seeing issues, try this:
    PC: Ctrl+F5
    Mac: Cmd (Apple)+R, or Cmd (Apple)+Shift+R, or Cmd+Opt+R (depending on browser)
    Either: Try clearing your cache/temp internet files via your options menu

Still having issues? Share the OS and browser and maybe we can help further.

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Jonathan
'85 H16 __/) 87468 Tidal Wave
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 Post subject: Re: DEATH of the Forum
PostPosted: Thu Apr 18, 2013 12:27 pm 
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Site Rank - Old Salt

Joined: Fri Apr 13, 2012 7:35 pm
Posts: 611
Location: Tuscaloosa, AL
I have found that Alt F2 works great sometimes!!!!!!!!


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 Post subject: Re: DEATH of the Forum
PostPosted: Thu Apr 18, 2013 12:41 pm 
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Site Admin

Joined: Tue May 27, 2003 12:44 pm
Posts: 9019
Location: Oceanside, California
If you have complaints about anything I write... Try Alt F4

:)

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Matt Miller
Director of Parts and Accessory Sales
Hobie Cat USA


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 Post subject: Re: DEATH of the Forum
PostPosted: Thu Apr 18, 2013 2:34 pm 
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Joined: Sat Mar 09, 2013 8:59 pm
Posts: 105
Location: Raleigh, NC
mmiller wrote:
If you have complaints about anything I write... Try Alt F4

:)



That sounds like the perfect quote for a signature to me...

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'79 H16 "Carmelita"
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 Post subject: Re: DEATH of the Forum
PostPosted: Thu Apr 18, 2013 2:58 pm 
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Joined: Sat Oct 29, 2011 4:27 pm
Posts: 555
Location: Central Oregon
Only gripe with new format I have is when I click the "view 1st unread post" button next to a thread. The top of the new post is hidden by the new banner up top. Small gripe but sorta annoying having to scroll down to read the new post.

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1997 Wave


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 Post subject: Re: DEATH of the Forum
PostPosted: Thu Apr 18, 2013 3:12 pm 
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Joined: Tue May 27, 2003 12:44 pm
Posts: 9019
Location: Oceanside, California
hobiesrock wrote:
Only gripe with new format I have is when I click the "view 1st unread post" button next to a thread. The top of the new post is hidden by the new banner up top.


That is a bit odd... Via cell phone? Or desktop? Here is what that looks like on my system in Chrome and then Explorer.

Image

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Matt Miller
Director of Parts and Accessory Sales
Hobie Cat USA


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 Post subject: Re: DEATH of the Forum
PostPosted: Thu Apr 18, 2013 4:41 pm 
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Site Rank - Captain

Joined: Fri May 11, 2012 3:07 pm
Posts: 126
Great new forums skin. The slowness is just your browser, not anyone at Hobies fault. Browsers don't download new graphics every time you visit a page, they save the the big stuff, it's called cashing. So when a new website rolls out it takes your browser (ie, chrome, firefox..) a while to figure it out. Hitting f5 or ctrl+f5 or shift f5 will fix you up, or hold ctrl + shift and click refresh.


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 Post subject: Re: DEATH of the Forum
PostPosted: Thu Apr 18, 2013 6:13 pm 
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Joined: Sat Oct 29, 2011 4:27 pm
Posts: 555
Location: Central Oregon
mmiller wrote:
hobiesrock wrote:
Only gripe with new format I have is when I click the "view 1st unread post" button next to a thread. The top of the new post is hidden by the new banner up top.


That is a bit odd... Via cell phone? Or desktop? Here is what that looks like on my system in Chrome and then Explorer.

Image


Im on a desktop running chrome...if you click that lil yellow button to the left of "using my pa14 in shallow water" (in your pic) which will take you to your 1st unread post thats when the banner covers some of the new post. I'd post a screenshot but Photobucket does not like me today. It's not a biggie just something I thought should be pointed out. I run a phpbb forum for my local 4x4 club http://www.oregoncruisers.com (shameless plug! :twisted: ) and know that it can be a pita at times!

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1980 H16
1997 Wave


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 Post subject: Re: DEATH of the Forum
PostPosted: Thu Apr 18, 2013 7:27 pm 
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Site Admin

Joined: Tue May 27, 2003 12:44 pm
Posts: 9019
Location: Oceanside, California
I see that now. Scrolls down to the body of the text, so the logo and bar sometimes covers the subject line and author info. Is that adjustable?

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Matt Miller
Director of Parts and Accessory Sales
Hobie Cat USA


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