I have to give kudos to Brian C (firstname.lastname@example.org
) at Mariner Sails in Texas for the help he has once again provided. I am in no way affiliated with Mariner, just an ordinary consumer.
I had my crossbar bearings on my H21SE let go resulting in some disturbing movement and sound coming from the crossbar/hull connection. I emailed Brian over the weekend and got a reply within hours on a Saturday! He researched the drawings and tracked down the parts for my 20 year old Hobie by Monday. His computer indicated NLA, no longer available, but that didn't slow him down. He found the parts I needed at Hobie and UPS will be delivering them today. It's unfortunate that I have to go to Texas for this kind of service but my local New England Hobie dealers are totally disinterested when I tell them I have a 21SE.
Brian has provided expert advice or will find the information needed to solve my problems, and gets it done fast. Thanks Dog, you're the best.