Beachboy wrote:
Expecting to get the parts that fit from the manufacturer of my boat, 20 years old or otherwise= "Pretty Harsh"
No, being critical of people (on a public forum) who went out of their way on a weekend to expedite your out-of-production parts = "Pretty Harsh"
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Getting retail price for shipping parts that don't fit = "good deed"
Your statement implies that the people involved
knew in advance that the parts didn't fit, which is not the case. What did you expect them to charge for them? Did you ask for a discounted price? Did you take them up on their offer of a return for full refund?
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Explanation for why they don't fit = "the rivet spec says..."
What other source of information are they supposed to use? I'll bet there's not a single person left at the Hobie factory that actually built Hobie 21 SE's. Only a few hundred were ever built - Brian probably doesn't see them that often and has probably never worked on the crossbar bearings. There's nobody left that has any significant practical experience with them - except those that own them.
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Respectfully gents, we have differing points of view.
No, what happened here is that instead of taking the opportunity to share some positive practical experience, you chose to mix in criticism of the very people that went out of their way to help you as best they could, to the best of their knowledge and experience - on a product that was discontinued nearly 20 years ago.
You even complained about the charges for expedited shipping - that you requested!
You can have any point of view you want, but in my opinion, you are oblivious to how insulting and counterproductive your inital post was.