Hobie Cat Forums

It is currently Sat Jul 12, 2014 4:49 am

All times are UTC - 8 hours [ DST ]




Post new topic Reply to topic  [ 2 posts ] 
Author Message
 Post subject: warranty question
PostPosted: Thu Jul 30, 2009 2:00 pm 
Offline
Site Rank - Deck Hand

Joined: Thu Jul 30, 2009 1:45 pm
Posts: 1
I have just purchased a new inflatable mirage 12ft kayak while on vacation. I heard that the only way to get it serviced if there are problems is to take it back to the original dealer I purchased it from. It this true? It doesn't seem like a correct statement to me but it was from a loacal dealer in the area in which I live. I hope I don't have to drive 400 miles just to get it repaired or serviced when I get home. Please help.


Top
 Profile  
 
 Post subject: Re: warranty question
PostPosted: Thu Jul 30, 2009 3:10 pm 
Offline
Site Admin

Joined: Tue May 27, 2003 12:44 pm
Posts: 8825
Location: Oceanside, California
We will cover warranty issues regardless of the dealer involved.

That is a statement we include to encourage buyers to purchase from a local dealer. Many consumers buy products on the Internet and then leave service issues to the local guys... not cool. Dealers are independent / not connected to Hobie Cat.

_________________
Matt Miller
Director of Parts and Accessory Sales
Hobie Cat USA


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 2 posts ] 

All times are UTC - 8 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group